The Project Manager (PM) leads a team on a journey (the project cycle), through trials and triumphs to realize a vision.His basic job is to be able to assign tasks, manage schedules, reach deadlines and manage stakeholders’ expectations etc.
But is that really all it is?
Real management is developing people through work. ~ Agha Hasan Abedi
A PM’s role is 80% about maintaining good relationships, clear communication, and people management.
It is also challenging to find a developer who speaks “business” and a PM who speaks code, hence the importance of a good PM who can navigate through the process-flow, bring value to the team and meet deadlines, key for a successful software development project.
As a PM you need to be able to translate the business needs of your stakeholder to your team and likewise make the business aware of the implications (time, money, complexity, maintainability) of their requirements.So when a product is not delivered in time or has some issues, your team is frustrated and your stakeholders too, go back to basics: communication.
Do you need to be the tech expert to do this?
It’s better if you could add much more value to confront the team with the customer needs, force them to explore multiple options, put in plain terms the pros and cons of each one of them, guide them in brainstorming sessions, and then let them get to work accordingly. This will certainly enhance the relationship and start building trust between both worlds.
In my experience, being an expert in coding does not automatically make you the best suited person to manage the rest of the team. As a PM your main role is to manage the project, not get into the technical decisions.
Clients usually base their decisions on making profit, not on how hard or complex it is to develop the software, so it is the PM’s responsibility to highlight the hurdles or benefits of their decisions.The customer will appreciate that you keep him quickly informed and remember, nothing is worse than letting the customer take uninformed decisions.
In Summary
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With these awesome attributes, I hope any Project manager can take on simple or complex IT project to its desired goal.
If the PM also talks technology used in his project he can go the extra mile to be of great value not only to the team but to the customer. Still you will need Orangescrum to excel in your performance.
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